Burke County

Behavioral Health Services

Morganton Office (Corporate)
P: (828) 437-3000 | F: (828) 437-4999
Monday-Friday 8 a.m. - 5 p.m.
Walk-In Clinic - *No Appointment Needed
*Monday & Tuesday 8 a.m. to 11 a.m.
301 East Meeting Street, Suite 201
Morganton NC 2865

ACTT Office
P: (828) 430-4388
Monday - Friday 8 a.m. to 5 p.m.
617 South Green Street, Suite 102
Morganton, NC 28655

Child & Family Services


Substance Use Disorder Services is a relationship-based treatment for groups and individuals. A team of licensed therapists works together with individuals and their guardians, if appropriate, to develop a plan of action to address goals related to their substance use. Ask about our gender-specific groups.

Psychiatric Care and Medication Management assessments are available for individuals dealing with behavioral health challenges stemming from symptoms caused by their behavioral health diagnosis. Individuals must be involved in therapeutic services to obtain psychiatric care and medication management services.


Outpatient Therapy is a service designed to meet the behavioral and psychological symptoms or patterns through therapy. This service is available through scheduled treatment sessions provided to individuals, families, or groups. This benefit includes counseling, psychotherapy, and collateral work with family (or substitute family)and members of a service recipient. Outpatient therapy offers or refers to various services based on the client's needs. Services could include education about the individual's disability/disorder, family interactions, community integration, relationships, or the importance of living skills. Services are generally provided in the office setting but may include other locations based on the needs of the individual.


Hospital Discharge Planning

Children who are discharging from an inpatient psychiatric facility, facility-based crisis, or detox need care coordination and/or continued behavioral health services.


Assertive Engagement

Assertive Engagement (AE) is a community-based resource to assist children and adolescents in consistently accessing and navigating supportive services. The goal is to receive timely outreach and engagement into the most appropriate treatment.


Therapeutic Foster Care

For children who need a safe and nurturing environment, Therapeutic Foster Care (TFC) can help. The goal for TFC is for each child to return to their natural home or an environment best suited for their needs after making positive behavioral changes


Intensive In-Home Services Intensive In-Home (IIH) teams are available to serve children and adolescents at risk of out-of-home placement and/or need to be stabilized within the home.


Walk-In Clinic

Are you or a loved one living with emotional or behavioral health issues? Are you ready to begin your journey in symptom reduction and recovery? A Caring Alternative empowers individuals to seek treatment and care to improve emotional well-being and increase coping skills and independence. Our Walk-In Care Clinics offer flexibility with no appointment necessary to meet your needs—hours and locations listed below.

Walk-In Clinic - *No Appointment Needed

*Monday & Tuesday 8 a.m. to 11 a.m.

301 East Meeting Street, Suite 201

Morganton NC 2865



Adult Services


Outpatient Therapy is a service designed to meet the behavioral and psychological symptoms or patterns through therapy. This service is available through scheduled treatment sessions provided to individuals, families, or groups. This benefit includes counseling, psychotherapy, and collateral work with family (or substitute family)and members of a service recipient. Outpatient therapy offers or refers to various services based on the client's needs. Services could include education about the individual's disability/disorder, family interactions, community integration, relationships, or the importance of living skills. Services are generally provided in the office setting but may include other locations based on the needs of the individual.


Medication Management

Medication management assessments are available for individuals dealing with behavioral health challenges stemming from symptoms caused by their behavioral health diagnosis. Psychiatric medication providers work collaboratively with therapists, peer supports, and Community Support Teams to determine the need for medications to address symptoms.


Substance Use Disorder Services

Individual and group therapy will benefit those who have experienced behavioral health issues and substance use disorders. The program used is an outpatient, effective, evidence-based practice, Cognitive Behavioral Therapy curriculum, designed to assist individuals in learning skills for managing the recovery of both types of disorders, behavioral health, and substance use. This program provides education and information regarding symptoms and treatment options for various kinds of behavioral health concerns. Individuals will learn skills for changing their thinking. Using a central construct of Cognitive Restructuring, individuals engage in activities in which they learn skills for identifying thinking styles feelings, recognizing automatic negative thoughts, and changing perceptions from negative to positive.​


Hospital Discharge Planning

Care for adults discharging from an inpatient psychiatric facility, facility-based crisis, or detox needs the coordination of care and continued behavioral health services.


Assertive Community Treatment Team

The Assertive Community Treatment Team (ACTT) provides a comprehensive, personalized treatment program for individuals with severe and persistent behavioral health illnesses. ACTT staff work with people at home, at school, or work and are available 24/7. ACTT employs a team approach to help individuals with everyday basics such as taking medications and making it through the day. The team includes a psychiatrist, nurses, vocational specialists, therapists, other mental health professionals, and peer support staff to help people remain out of the hospital and living in the community.


Transitional Management

Transitional Management is available to individuals participating in the Transition to Community Living Initiative (TCLI). Transitional Management focuses on increasing the individual's ability to live as independently as possible, managing mental health symptoms, and re-establishing their community roles related to the following life domains: emotional, social, safety, housing, medical and health, educational, vocational, and legal.


Community Support Team

The Community Support Team (CST) provides a comprehensive, personalized treatment program for individuals with moderate behavioral health issues utilizing a team approach. The CST Team offers assistance in accessing resources, reducing psychiatric & addiction symptoms, and developing community living skills.


Peer Support Services

Certified Peer Support Specialists are individuals with lived experience who now, through their recovery, assist others with behavioral health and substance use disorders. Peer Support helps others seeking recovery from behavioral health and /or substance use challenges. Support is often related to needs such as housing, food, healthcare, employment, and resources for recovery activities.

Individual Support Services

Personal Care is a "hands-on" individualized assistance with everyday activities required by an individual with severe and persistent mental illness to live independently in the community. The service is to teach and assist individuals in carrying out daily living skills. The goal is for this support to fade over time as the individual performs some of these activities more independently.