Caring Is Our Business
A Caring Alternative, LLC (ACA) is a well-established comprehensive care agency providing behavioral health and substance use disorder services to adults, adolescents, and children in Western North Carolina.
Our Approach
Helping People Live Better & Successful Lives
Our comprehensive care agency is a values-based behavioral health system. We are committed to mental health care disparities and health equity to ensure a focus on inclusivity and accessibility to people with disabilities and similar challenges. These values are deeply rooted principles that guide daily operations; they serve as the cultural foundation. Every employee understands the importance of upholding these practices established to guide ethical practice, plan, and deliver the highest quality of service for every client we serve.
Our Services & Programs
At A Caring Alternative, we strive to be the most valued and trusted agency in Western North Carolina, providing only the best quality behavioral health and substance use disorder services to adults, adolescents, and children.
We understand that no two people are the same. From day one, we create a comfortable environment so clients feel at ease. We are committed to customizing a personalized model of care that empowers clients to live a fuller and more joyful life. That’s why every approach is highly personalized and refined to fit the needs of our clients. We partner together to identify underlying challenges, recognize, highlight, and build off strengths that help each client adjust to a healthier lifestyle.
We are in the business of caring and are here when you need us most!
The Foundation of Our Care
Where clinical excellence meets compassion and community.
01
Compassionate, Person-Centered Care
Every individual is treated with dignity, respect, and understanding. Services are tailored to each client’s unique needs, strengths, and goals, ensuring care plans reflect the whole person—not just a diagnosis.
02
Trauma-Informed Approach
We recognize that many individuals have experienced trauma and ensure that all services are delivered in a safe, supportive, and empowering environment. Our approach emphasizes trust, choice, collaboration, and emotional safety at every level of care.
03
Integrated, Whole-Person Support
Care extends beyond clinical treatment to address mental, emotional, social, and practical needs. By coordinating services and supports, we help clients build stability, improve daily functioning, and achieve long-term wellness.
04
Family and Community Engagement
Healing happens in connection. We actively involve families, caregivers, and community resources in the treatment process, strengthening support systems and promoting sustainable, real-world success for every client.
Real Stories. Real Impact.
Proof that compassionate care changes lives.
"A Caring Alternative has done an excellent job with my child and has made the process of therapy a lot easier to handle than any other organization we have gone through."
"Just wanted to say that being at A Caring Alternative has helped my son and my family be more aware of many ways to help him grow and become more successful with his abilities. He is changing and growing every day."
"My family and I are very grateful for the difference the intensive in-home team has made in our home and with our children."
"I would like to say that I am forever grateful for A Caring Alternative for helping my child and family."
"They are very concerned about our problems, always very calm and sensitive to our problems. They have excellent teamwork, flexibility, communication, and understanding."
"The advice, the understanding, the ability to talk to our son and get his understanding. He has come such a long way - I am impressed and thankful for all the 'in-home therapy that we both have gotten."
"They listen to the needs of the family and try to accommodate them. The staff is also courteous and professional."
"This is an awesome service, and I would recommend it to anyone. At one point, I could see no hope - now I do."
"I am very pleased with the overall process and the caring attitudes of everyone we have come in contact with. Their professionalism and consistency to show us that my granddaughter and grandson are not just another patients are commendable."
"I am very pleased with the services our family has received. I have and would recommend to friends and family. Thank you for caring and helping us in this very challenging time in our lives."
"I've been in and out of therapy since I was nine and have rarely if ever found a therapist who "gets me" and is caring and supportive the way mine is at ACA."
Contact Us
We’re here to help. Whether you have questions or are ready to get started, our team is here to support you. Reach out today and take the first step toward care, connection, and positive change.
Morganton - Corporate Office
Phone: (828) 437-3000 - Fax: (828) 437-4999
Hours: Monday-Friday 8 a.m. - 5 p.m.
Walk-In Clinic Hours (No Appointment): Monday & Tuesday 8 a.m. to 11 a.m.
301 East Meeting Street, Suite 201 Morganton NC 28655
Marion Office
Phone: (828) 652-5444 - Fax: (828) 652-5837
Hours: Monday - Friday 8 a.m. to 5 p.m.
Walk-In Clinic (No Appointment Needed): Tuesday & Thursday 10 a.m. to 12 p.m.
5623 U.S.221 Glenwood, NC 28752 (Marion)
Morganton ACTT Office
Phone: (828) 430-4388
Hours: Monday - Friday 8 a.m. to 5 p.m.
617 South Green Street, Suite 102 Morganton, NC 28655
Hickory Office
Hours: Monday - Friday 8 a.m. to 5 p.m.
785 Hwy 70 SW, Suite 306 Hickory, NC 28602
Asheville Office
Phone: (828) 475-0822 - Fax: (828) 354-3330
Hours: Monday - Friday 8 a.m. to 5:00 p.m.
1550 Hendersonville Rd. Suites 104 & 106 Asheville, NC 28803
Statesville Office
Unit B CST Phone: (828) 608-3611
Crisis P: (828) 807-4690
Unit C ACTT
P: (828) 608-0904
Crisis P: (828) 804-5084
Monday - Friday 8 a.m. to 5:00 p.m.
925 Thomas Street
Units B & C
Statesville, NC 28677